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PRIVACY POLICY

Where we have obtained your consent to do so, or in circumstances where you would reasonably expect that your personal information would be used or disclosed for this purpose, we may contact you from time to time with marketing material about our products or services. At any time you may opt out of receiving this material by contacting us via elnick.adventures@yahoo.com

 

Your consent to receive this information will remain current until you advise us otherwise.

 

Your personal information

 

Personal information collected and held by Elnick Adventures about you, may include:·

name;

address;

telephone numbers;

e-mail address;

occupation;

ABN;

Any other relevant information.

 

If you choose not to provide us with your personal information, we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.

 

How we collect personal information

 

Elnick Adventures collects personal information in a number of ways, including: directly from you, via by telephone, electronic messages (including email and SMS) or in documents our internet site (requests for information);· from competition entry forms or at our promotional activities or sponsored events 

 

How we use your personal information

 

Your personal information may be used in order to

  • provide and market products and services for the brands

  • communicate to you in relation to our products, services and our promotional activities

  • purchase from you

  • monitor our performance and to help us manage our services 

  • identify and contact individuals who do business with us

  • train our team

  • conduct customer and market research and analytics to improve the quality of our products and services​

  • Handle complaints and disputes and detect, investigating and preventing fraud.

 

We may contact and communicate with you either via telephone, post, email or SMS.

 

Direct Marketing

 

We will not direct market to you unless you have been given an opportunity to opt out of receiving future direct marketing communications or unless you have otherwise consented to direct marketing. If you do not want to receive such offers from us or do not want us to disclose your personal information to our related entities or dealerships for marketing purposes, you can opt out at any time by contacting us using our contact details provided below.

 

We do not use or disclose sensitive information for the purposes of direct marketing. How we hold and store your personal information Elnick Adventures may hold your personal information in a number of ways, including:· in our computer systems or databases, which may involve storing data on storage or computer systems provided by third party suppliers;· in paper records; We may combine personal information we receive about you with other information we hold about you.

 

Elnick Adventures will store your personal information in a secure environment. It's protected by a combination of physical and technological measures. We have taken all reasonable steps to carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction.

 

If you want more information about the way we manage the information we hold please contact us as we would be happy to provide you with further information on our processes. Our contact details can be found at the end of this document.

 

Help us to ensure we hold accurate information Elnick Adventures takes reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. We recommend that you:· let us know if there are any errors in your personal information; and· Keep us up to date with changes to this information such as your name and address. You have a right to access your personal information, subject to some exceptions allowed by law.

 

If you would like to access your information, please let us know. You may be required to put your request in writing for security reasons and we may charge a fee for searching for and providing access to your information.

 

How to contact us if you wish to notify us of your new contact details, update your personal information, opt out of direct marketing, make a complaint about a breach of privacy or have any questions in relation to the accuracy of your information or privacy, please contact us at

 

Elnick Adventures

elnick.adventures@yahoo.com

Making a Complaint

 

If you believe that we have interfered with your privacy in our handling of your personal information, you may lodge a complaint. We will attempt to resolve your complaint in accordance with our internal complaints resolution process. We may make changes to this Privacy Policy from time to time for any reason. We will publish changes to this Privacy Policy on this website.

 

© 2022 by Elnick Adventures

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